okbz Privacy Policy —
Your Information, Our Responsibility

1. Introduction & Scope

okbz is a safe and reliable online gaming platform operated for players in Bangladesh. This Privacy Policy ("Policy") explains how okbz collects your personal information, the purposes for which it is used, with whom it is shared, and how it is kept secure.

By using the okbz.bar website, creating an account, or using our services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.

This Policy applies only to okbz's own platform. Third-party services linked from our site or app may have their own privacy policies, for which okbz is not responsible.

2. What Information We Collect

okbz collects only the information necessary for the proper operation of our services. A breakdown of the information collected is provided below:

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — to confirm 21+ years)
• Mobile number and email address
• National ID or passport details (for identity verification)
• Payment information — bKash, Nagad, Rocket, or Upay number (for processing only, not stored in full)
• Account profile information you voluntarily provide

2.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Referral source and exit path (referrer URL)
• Session duration and page visit patterns
• Cookie and local storage data

2.3 Transaction Information

• Deposit and withdrawal history
• Game play history and betting records
• Bonus and promotion usage details

3. Purpose of Using Information

okbz uses your information only for specific, legitimate, and transparent purposes. The main purposes for which information is used are outlined below:

4. Sharing Information with Third Parties

okbz does not sell or transfer your personal information to any third party for commercial purposes. Information may be shared only in the limited circumstances below:

4.1 Authorized Service Providers

Payment gateways (bKash, Nagad, Rocket, Upay, and authorized banks), game software providers, and technology service providers are contracted with us and may receive only the minimum information necessary to carry out specific functions. These providers are obligated to follow our guidelines and may not use the information for any other purpose.

4.2 Legal Obligations

If okbz receives a valid legal order, court directive, or lawful request from a government authority, we may be required to provide relevant information. In such cases, we will endeavor to notify you in advance where possible, unless prohibited by law.

4.3 Business Restructuring

In the event of a merger, acquisition, or asset sale involving okbz, your information may be transferred. However, the new party will be required to uphold data protection standards equivalent to this Policy.

4.4 With Your Consent

In any circumstance beyond the above, we will obtain your explicit consent before sharing your information.

5. Cookie Policy

okbz uses cookies and similar tracking technologies for the proper operation of the website. Cookies are small text files stored in your browser.

5.1 Essential Cookies

These are necessary for the basic functioning of the site — such as keeping your login session active, storing security tokens, and remembering your preferences. Disabling these cookies will prevent the site from working properly.

5.2 Analytics & Performance Cookies

These cookies tell us how many users visit which pages, how long they stay, and how they navigate the site. This allows us to identify weaknesses in the platform and make improvements. This data is analyzed in aggregate and does not expose individual identities.

5.3 Cookie Controls

You can accept or reject cookies from your browser settings. Please note that disabling essential cookies may prevent you from accessing some features of okbz.

6. Data Security Measures

okbz places the highest importance on the security of your information. We apply industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

• SSL/TLS Encryption: All data transmission on our site is protected by industry-standard SSL encryption. You can confirm this by the padlock icon in your browser's address bar.
• Secure Server Infrastructure: okbz data is stored in secure data centers with active firewalls and intrusion detection systems.
• Access Controls: Among okbz's internal staff, only those who require access for their specific role are permitted to access your information.
• Password Hashing: Your password is never stored in plain text — only a one-way cryptographic hash is stored.
• Regular Security Reviews: Our systems undergo regular security testing and vulnerability assessments.
• Suspicious Activity Monitoring: Unusual login or transaction patterns are automatically detected and appropriate action is taken.

Please note, however, that transmitting information over the internet is never entirely risk-free. Even while we follow the highest industry standards, no one can guarantee 100% security. It is therefore also your responsibility to keep your password secure and to notify us immediately if you notice anything suspicious.

7. Data Retention Period

okbz retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:

• Account Information: For as long as your account is active, and for a defined period after account closure for legal or business reasons.
• Financial Transaction Records: Retained for an extended period in accordance with financial regulations.
• Gaming History: For the period necessary to resolve disputes and ensure fair play.
• Communication Records: For a limited period to improve support quality.
• Log Files: Deleted after a short-term retention period used for security analysis.

Once the retention period has ended, your information is securely deleted or anonymized so that you can no longer be identified.

8. Your Data Rights

okbz believes you should have full control over your own information. To that end, we provide you with the following rights:

8.1 Right to Access

You can find out at any time what information okbz holds about you. Contact our customer support team to do so.

8.2 Right to Rectification

If any of your stored information is incorrect, you can request that it be corrected. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Restrict Processing

In certain cases, you may request that the processing of your information be restricted — for example, if there is a dispute about the accuracy of the information.

8.5 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out at any time. Each message contains an unsubscribe link, or you can contact our support team directly.

9. Privacy of Minors

okbz strictly operates for users aged 21 and above only. We do not knowingly collect information from any minor.

An age verification process is followed during account registration. If we become aware that a person under the age of 21 has created an account, we will immediately close that account and delete any information collected.

If you believe a minor is using our platform, please notify our support team.

10. Third-Party Services & Links

okbz works with reputable providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, and Microgaming to supply game software on the platform. These providers operate under their own privacy policies.

While running third-party game engines, game software providers may process game session data, results, and information required for fair play verification — however, this is conducted under strict contractual obligations.

okbz is not responsible for the privacy practices of these third parties. To learn about their policies, please visit the respective provider's website.

11. Policy Changes & Updates

okbz may periodically review and update this Privacy Policy. Changes may occur due to shifts in business operations, technology, or legal requirements.

For significant changes, we will post a clear notice on our platform and inform you via your registered email. For minor changes, the updated date will simply be refreshed.

Continued use of okbz after a revised policy is published will be considered your acceptance of the new policy. We therefore recommend visiting this page periodically.

12. Contact Us

If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact our support team. okbz's 24/7 customer support is available in both Bengali and English.